Using an accountability partner
November 12, 2021 Having an accountability partner is a key way to help you achieve your goals. Read on to hear how one client is using me as hers. What is an accountability partner? According to Mary Fletcher, “Accountability partners are made up of one or more individuals who are
You must know a lot of stuff!
November 1, 2021 Inevitably when I describe what I do for a living, many people exclaim, “You must know a lot of stuff!” In actual fact, that is not true. It is my clients that know their stuff. I simply facilitate the knowledge in the room. Variety is the “Spice”-r
On the road again! This time it is different.
October 24, 2021 In the famous words of Willie Nelson, this week I am on the road again! I used to say whoever thinks business travel is a perk doesn’t do it. I remember the first time I travelled from Toronto to Montreal for the day only. I felt so
Change is in the air!
October 1, 2021 Are you sensing a lot of change is in the air? This fall it seems like more than the season is changing. Are you ready to make a change? As I wrote in my September 2020 newsletter, this time of year has a sense of newness, similar
Customer Service. Good Enough… Really?
September 1, 2021 When it comes to customer service is good enough really enough? Is it just me or has customer service slipped to “good enough”? My first job was in retail. About three weeks after I started I was “secret shopped”. The head office of the retail chain employed
Developing a Business Portfolio
August 2, 2021 Why is developing a business portfolio a good idea? A resume’s purpose is to get you an interview. Similarly, the purpose of an elevator pitch is to get you a meeting. Certainly, a business portfolio does both. It establishes credibility and lets potential clients know you are
The Value of Trust
July 2, 2021 I learned the value of trust at a young age. When I was 13 years old, I lost my mother’s trust in me, over what else, a boy. It took a long time for her to trust me again (plus all the regular challenges of raising a
Carole Magic in St. John’s, NL
June 25, 2021 “Look at you spreading Carole Magic wherever you go!” Recently I had the opportunity to facilitate an event with a client in-person in St. John’s, NL. It was both exciting and challenging as it was only my second in-person event since March 2020. Following the session, I
