- This event has passed.
The Effective Service Delivery Manager (CSM)
June 23, 2020 @ 1:30 pm - 4:30 pm$195.00
Delivering public sector service is unique in its requirements to balance public expectations while maintaining fiscal responsibility.
In this interactive workshop, participants will learn the competencies required of an effective service delivery manager, how to engage employees and build a culture of service in their organization.