The Effective Service Delivery Manager (CSM)

Please register for The Effective Service Delivery Manager – Session One on Tuesday, July 7, 2020 1:30 PM – 4:30 PM NDT at:

https://attendee.gototraining.com/r/5768540883592848898

Delivering public sector service is unique in its requirements to balance public expectations while maintaining fiscal responsibility.

In this interactive workshop, participants will learn the competencies required of an effective service delivery manager, how to engage employees and build a culture of service in their organization.

After registering you will receive a confirmation email containing information about joining the training.  This workshop is delivered in two sessions.  Please ensure you are registered for both sessions.