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Building Organizational Service Excellence (CSM)
July 29, 2020 @ 1:30 pm - 4:30 pm
Delivering public sector service is unique in its requirements to balance public expectations while maintaining fiscal responsibility. In this interactive workshop, participants will learn how to build service excellence by responding to trends in public service, listening to their clients, and balancing service demands with external requirements.
After registering you will receive a confirmation email containing information about joining the training. This workshop is delivered in two sessions. Please ensure you book your calendar for both sessions.
July 28, 2020 1:30 pm – 4:30 pm NDT (12:00 pm – 3:00 pm EDT)
July 29, 2020 1:30 pm – 4:30 pm NDT (12:00 pm – 3:00 pm EDT)
