- This event has passed.
Building Organizational Service Excellence
October 7, 2020 @ 10:30 am - 1:30 pm
Delivering public sector service is unique in its requirements to balance public expectations while maintaining fiscal responsibility. In this interactive workshop, participants will learn how to build service excellence by responding to trends in public service, listening to their clients, and balancing service demands with external requirements.
This workshop is being delivered virtually to Immigration, Refugees and Citizenship Canada on behalf of Citizen First in two half day workshops. Part Two.